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Standing The Test of Time |
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Time is the one element of a forklift deal that's hard to prepare for.
Despite all the best planning, your requirements can change dramatically within the five year term of a typical contract, and you don't want to be left high and dry.
What you can do is look at a forklift company's track record, although if you're the first national fleet customer - as DSL were for Doosan in 2004 - you're going to have to take some things on trust.
"We worked very hard to prove to DSL that we were right for them," says UK business manager, Darren White. "Two years on, and we're delighted to say things have run very smoothly."
Since those early days, some big names have put their faith in Doosan, Eddie Stobart, Allied Bakeries and Christian Salvesen amongst them.
But that wasn't going to influence DSL. "Our business revolves around materials handling and transportation," says transport Kevin Firth. "It's very important that we not only have a cost-effective set up, but that we have the flexibility react to the changes in of our workflow."
Deborah Service Limited is a UK-wide supplier of scaffolding services, multi-discipline contracting, the hire & sale of access equipment plus specialist skills, such as asbestos removal.
Having over 50 sites nationwide with differing layouts, ground conditions and demands makes them a true test for a forklift supplier.
"We're had excellent service, which I'm sure makes a big difference to the total cost of ownership, and the trucks have been as tough and rugged as we expected them to be," says Kevin.
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